WELCOME TO THE CREW
MEMBERS GET
SHIPPING BENEFITS
For loyalty members
BIRTHDAY REWARD
$20 off voucher
100 POINTS
After your first purchase
EARLY ACCESS
To exclusive deals & new arrivals
$30 = 600 POINTS
$45 = 900 POINTS
$60 = 1,200 POINTS
$75 = 1,500 POINTS
$1 SPENT = 1 POINT
300 POINTS = $15 OFF
BIRTHDAY REWARD
Frequently asked questions
Questions about Amazon Surf Crew? Browse our top FAQs for answers to common questions about earning points, redeeming rewards, and membership benefits.
DO YOU OFFER FREE SHIPPING?
DO YOU OFFER FREE SHIPPING?
Standard shipping is free on all orders over $150, New Zealand wide. Crew members get free shipping on every order over $90. Not a Crew member yet? It's free to join!
HOW DO I TRACK MY ORDER?
HOW DO I TRACK MY ORDER?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page
WHAT IS YOUR SHIPPING POLICY?
WHAT IS YOUR SHIPPING POLICY?
We ship right across New Zealand. Standard shipping is free over $150. You'll get a confirmation email with tracking information the moment your order is on its way. Please note shipping times reflect business days and does not include order fulfilment period.
WHAT IS YOUR RETURNS POLICY?
WHAT IS YOUR RETURNS POLICY?
Changed your mind? You've got 30 days to return unworn items in their original
condition with all tags and packaging.
